We are committed to respecting your data privacy and providing transparency about our data practices. This Privacy Policy explains how SkinRoutine Co. ("Company," "we," or "us") collects, uses, shares, and protects personal data through our mobile applications (e.g., SkinRoutine App, collectively the "Apps") and websites (e.g., https://skinroutine.co, collectively the "Websites"), referred to together as the "Services."
We may update this Privacy Policy periodically. If significant changes are made, we will notify you via email, through the Apps, or by requiring you to accept the new policy. Continued use of the Services after updates indicates your acceptance. If you do not accept the terms of this Privacy Policy, we ask that you discontinue use of the Services and delete the Apps.
We collect the following categories of personal data to provide and improve our Services:
General Details: Your name, email address, subscription details, and payment information (if applicable). You may also choose to provide information about your gender or age group to personalize recommendations.
Preferences: Information you share with us about your skincare concerns, skin type, product preferences, or communication and marketing choices.
Communication Information: If you contact us, we collect your name, contact details, and the contents of your messages.
Account Photo: If you voluntarily upload a profile picture, we will store it as part of your account.
Device and Usage Information: Includes device type, operating system, browser type, advertising identifiers, and other technical data.
Log Data: Such as IP address, browser type, operating system, and date/time of access.
Usage Activity: Details about how you interact with our Services, such as content viewed, guides downloaded, or areas of the website visited.
Location Information (optional): Data about your approximate location (e.g., country, city) may be collected for personalization or marketing purposes. You can disable location collection in your device settings.
Demographic Information: Such as age range or gender (if provided).
We may receive data from third-party platforms (e.g., payment providers, analytics services, or ad networks) in accordance with their policies. This may include general demographic or interest data used to personalize your experience.
If personal data is aggregated or de-identified so it cannot be associated with an identifiable individual, we may use it for any business purpose.
We may use your information, including your personal data, for the following purposes:
You may exercise rights under GDPR or other applicable privacy laws, including:
To exercise these rights, contact us at support@skinroutine.co. We may request proof of identity before fulfilling requests.
We will share your data only as described in this Privacy Policy:
We may use third-party tools for analytics, marketing, and customer support, including:
We do not sell your personal data.
We use technical and organizational measures to protect your data, including encryption, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute protection.
We retain personal data for as long as your account is active or as needed for the purposes described in this Privacy Policy. If you deactivate your account, we may retain limited data to comply with legal obligations, resolve disputes, or enforce agreements.
Our servers are located in the United States. If you are in the EEA or UK, your data may be transferred outside your region. Where required, we use Standard Contractual Clauses (SCCs) or other safeguards to ensure lawful transfers.
We and our partners use cookies, SDKs, and similar technologies to:
You can manage cookies in your browser/device settings.
Our Services are not directed to children under 16. We do not knowingly collect data from children. If you believe we have collected such data, contact us and we will delete it.
If you have questions about this Privacy Policy or our practices, contact us at: support@skinroutine.co